Introduction
Welcome to Arcgolix. We are a golf course brand in Singapore. This document serves as our
Reader’s Guide to help you
understand how we collect, store, and process your personal data. We are committed to
transparency and handle all data
in accordance with the Personal Data Protection Act of Singapore,
widely known as the
PDPA. Our practices also align
with the standard promotional policies of global ad networks, including Google. By using
our website, you agree to the
terms outlined in this guide.
Q: What Information Is Collected?
We collect personal data to provide a smooth online experience. This collection occurs
when you interact with our
website, book tee times, or contact us. The data fits into two categories:
- Identifiable Personal Data: This includes information you give us
directly, such as your full name, email address,
mobile telephone number, and payment billing details.
- Procedural Data: When you visit our website, we automatically log
specific digital details. This includes your network
IP address, browser type, operating system, the specific web pages you view on our
site, and the duration of your visit.
We do not harvest information without your knowledge. We only collect details that are
necessary to manage your golf
bookings, fulfill your requests, or analyze website traffic.
Q: How is My Data Used for Ads?
We utilize digital promotional tools to share news about our golf course services with
interested audiences. To do this,
we partner with third-party networks, specifically Google Ads.
- Cookies and Tracking: Our website utilizes digital cookies and
pixels. These tools send anonymous signals about your
browsing activity to Google. This helps us display relevant advertisements to you
after you leave our website.
- Google Analytics: We monitor website usage statistics to improve
our content layout. Google compiles these metrics
without linking your true offline identity to your web browsing history.
- Consent and Adjustments: Your choices are entirely under your
control. We utilize advanced consent modes that respect
your privacy choices. You can easily modify your preferences or stop receiving
targeted promotions. To do this, visit
your personal Google Ad Center or adjust the cookie settings directly inside your
web browser.
Q: Is my Data Safe?
Protecting your privacy is a core operational priority at Arcgolix. We implement robust
protocols to prevent any
unwanted entry, modification, or exposure of your files.
- Digital Safeguards: We transmit all sensitive information using
modern
Secure Sockets Layer encryption technology.
- Access Barriers: Only permitted personnel who require data to
perform their specific business duties receive access to
your personal files.
- Storage Duration: We store your data only as long as necessary to
complete your golf course bookings or to fulfill
legal requirements under Singapore law. Once the data serves its purpose, we
completely destroy or anonymize the
records.
While no internet transmission method offers absolute security, we continuously upgrade
our digital defenses to maintain
a strong protective environment.
Q: Who Do I Contact?
If you have questions regarding this document, wish to withdraw your consent, or want to
view the personal data we hold,
please contact our Data Protection Officer. We are here to assist with any request
regarding your private data rights
under the PDPA.
- Email: game@arcgolix.com
- Operational Hours: Monday through Friday, 9:00 AM to 6:00 PM Singapore
Time
We aim to address all incoming inquiries promptly and will process your formal data
requests within thirty days of
receipt.
